Contact information
Contact Information
Store Name: Car Manuals
Registered Business Name:
Car Manuals
Car Manuals is a trading name of Udoc Publishing Systems B.V.
Business Address: Car Manuals is located at the address below:
Vlamingstraat 4
2712 BZ Zoetermeer
Netherlands
Contact Email: You can get in touch with our Customer Support Team by sending a message to support@carmanuals.com.
Contact Phone Number: Feel free to give us a call. Our phone number is +31 79 744 02 17
VAT Number: our VAT Number is NL853809331B01
COC Number: 60207639
Legal Representative: For all privacy-related inquiries, please contact our Legal Representative at legal@carmanuals.com.
Data Protection Officer: For all privacy-related inquiries, please contact us at privacy@carmanuals.com.
Legal Information
Terms and Conditions: Our Terms and Conditions can be found here.
Privacy Policy:
Car Manuals respects the privacy of its customers, suppliers, partners and employees. We have therefore formulated and implemented a policy on complete transparency regarding the processing of personal data, its purpose(s) and the possibilities to exercise your legal rights in the best possible way. See below for a summary of the ways in which your data may be used.
- Through collecting your information on our websites, which are hosted through our third party Processor Shopify (see below for details)
- By selling products through our webshops
- By providing the services as part of our contract with customers
- By emailing with you about your requests, questions and orders
- By carrying out business administration, for instance, invoicing and sending receipts
For full information, please refer to our Privacy Policy, which can be found here. Should you have any questions, you can contact our Data Protection Officer directly at privacy@carmanuals.com.
Complaints and Dispute Resolution
If you have any complaints or disputes regarding your purchases or any other matters related to our store, please contact us using the contact information provided above. We will make every effort to resolve your issue promptly and efficiently.
If you're unsatisfied with the resolution provided by our store, you may also consider the following options for alternative dispute resolution or filing a complaint:
For customers in the European Union (EU):
Online Dispute Resolution (ODR) Platform: The European Commission provides an online platform for dispute resolution, which you can access here.
For customers in the UK:
Citizens Advice: You can seek advice and file a complaint with Citizens Advice, which is an independent consumer service organization. Visit their website here.