Shipping policy

Thank you for choosing Car Manuals for your automotive needs.

This Shipping Policy outlines the important information regarding the shipment of your orders, including the calculation of shipping costs and the estimated delivery time based on the destination country.

1. Shipping Costs:
Shipping costs will be calculated during the checkout process based on the weight, dimensions, and destination of your order. We strive to provide you with the most accurate shipping costs to ensure transparency and fairness. Please note that additional customs duties, taxes, or fees may apply for international shipments, which will be the responsibility of the customer.

2. Delivery Time:
The delivery time of your order depends on the destination country. Under normal conditions, Car Manuals will hand over your order to our shipping partner, PostNL, within two to three business days after your payment has been confirmed. Once shipped, the estimated delivery time will vary based on the shipping address and local postal service efficiency.

3. Shipping Methods:
a. Letter Mail: If your order is small enough to fit in a standard-sized mailbox, it will be sent as letter mail. This option ensures a convenient and efficient delivery for smaller orders.
b. Package: For orders that include multiple or large products, your order will be sent as a package. This ensures the safe transportation of your items and may require a signature upon delivery.

4. Tracking Information:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its arrival date. Please note that tracking information may not be available for letter mail shipments.

5. Delayed or Lost Shipments:
While we strive to ensure prompt and reliable delivery, please understand that unforeseen circumstances such as customs clearance or postal service disruptions may occasionally cause delays. If your order is significantly delayed or lost in transit, please contact our customer support team, and we will work diligently to resolve the issue.

6. Order Confirmation and Address Accuracy:
Upon placing an order, you will receive an order confirmation email containing the details of your purchase. It is essential to review this information carefully and ensure the accuracy of the shipping address provided. Car Manuals will not be responsible for any delays or non-delivery resulting from inaccurate or incomplete shipping information.

7. International Shipping:
Car Manuals proudly serves customers worldwide. Please note that international shipments may be subject to customs inspections, which can cause additional delays beyond our control. Any customs duties, taxes, or fees imposed by the destination country are the sole responsibility of the customer.

We appreciate your understanding and cooperation regarding our shipping policy. Should you have any further questions or require assistance, please feel free to contact our customer support team.

Note: This shipping policy is subject to change without prior notice. Please refer to the latest version available on our website.